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Purpose: This chapter aims to identify and evaluate the various components of business model disclosures in an Integrated Report and ascertain how the notion of business model is perceived among practitioners.

Need for the Study: According to previous research, the International Integrated Reporting Council’s (IIRC) objective of improving corporate reporting by encouraging organisations to disclose their business model has not found the desired recognition. Therefore, the study elaborates on the various components of business model reporting and their implications on corporate reporting in general.

Methodology: A review of literature was conducted to identify and analyse research based on business models and their disclosures in integrated reporting. A narrative review was undertaken for selected literature.

Findings: The findings suggest that most large-sized organisations use integrated reporting for impression management and are not inclined to disclose too much about their business models for fear of competition. There is still a lack of clear understanding of what a business model should entail.

Practical Implication: This study adds to the research on business model disclosures in integrated reporting. Voluntary disclosure and a better understanding of such disclosures will prepare organisations of all sizes and industries for an event when Integrated Reporting becomes statutory.

The purpose of this paper is to provide a comprehensive perspective on social enterprise development, leading to enhanced understanding of the bottom of the pyramid (BOP) marketplace.

General systems theory is applied to case studies drawn from the Philippines, enabling the authors delineate system actors and their interrelationships, system objectives and strategies, key success factors and outcomes.

The BOP social enterprise development process can be modeled from a systems perspective. The resulting model provides valuable information to marketing managers and others.

Model development would be enhanced by its adaptation to a broader range of cases, including those involving large national corporations and MNCs in the Philippines and elsewhere.

Three major implications for marketing managers and others who aspire to serving the BOP marketplace are revealed: BOP consumers and producers are intertwined; there is much to be learned from BOP entrepreneurs who have developed innovative product, pricing, promotion, and distribution strategies for BOP consumers; and cooperation with local businesses, government agencies, NGOs and cooperatives can increase the likelihood of success in the BOP marketplace.

While previous authors have suggested that it is important to understand the complex system in which social enterprise development takes place, little work has been done to fully describe such a system. This study develops the most comprehensive model of the social enterprise development process to date.

The purpose of this article is to present an overview of the history and development of transaction log analysis (TLA) in library and information science research. Organizing a literature review of the first twenty‐five years of TLA poses some challenges and requires some decisions. The primary organizing principle could be a strict chronology of the published research, the research questions addressed, the automated information retrieval (IR) systems that generated the data, the results gained, or even the researchers themselves. The group of active transaction log analyzers remains fairly small in number, and researchers who use transaction logs tend to use this method more than once, so tracing the development and refinement of individuals' uses of the methodology could provide insight into the progress of the method as a whole. For example, if we examine how researchers like W. David Penniman, John Tolle, Christine Borgman, Ray Larson, and Micheline Hancock‐Beaulieu have modified their own understandings and applications of the method over time, we may get an accurate sense of the development of all applications.

Service firms manage variability using both demand‐side tactics (levelling customer demand), and supply‐side tactics (increasing available capacity). One popular way of increasing available capacity is the outsourcing of non‐core services. This article uses a case study to examine the impact of an outsourced non‐core service on a hospital’s overall service system. Findings show that the outsourced service provides access to more sophisticated technology, increases in‐house capacity and saves capital expenditure. However, the outsourcing also increases the scheduling problems that the hospital faces. These problems are largely due to communication delays from the involvement of more than one organisation. These delays decrease the response time available to match changes in demand for the outsourced service. Given the obvious benefits of such outsourcing, the article concludes that management should pay close attention to the communication pathways between organisations, in order to minimise the end effects identified in this study.

Web retailing is expected to grow at aggressive rates in future years, but lack of trust on the part of potential customers can impede this growth. So, as transactions through the Internet develop and mature, success will largely be dependent on gaining and maintaining this trust. It has been suggested that the quality of the user interface of the Web site is a determinant of the initial establishment of trust. Describes a study where 66 subjects were asked to perform some predefined book purchasing task in a series of sites with varying interface quality. A strong relationship between interface quality and trust was found and some components of user interface quality were more important than others. Discusses the implications for Web site design.

This study aims to investigate the factors, which may potentially influence green product buying decision among young consumers in Malaysia.

A perceived lack of intention to buy green products observed among the Malaysian Generation Young consumers has sparked the interest to carry out this study. With the aid of structured questionnaires, data were collected from a total of 217 respondents, between 18 and 25 years of age.

The results of data analysis indicated that environmental consciousness, eco-label, price and advertising were significant predictors of green product buying behaviour. Contrary to the hypothesis, attitude was not a significant predictor of green buying behaviour among young consumers. The implications of these findings and directions for future research are outlined at the end of this paper.

This study offers empirical insights from the perspective of an emerging economy on the determinants of green products buying behaviour among young consumers.

The ability to conduct unobtrusive observation of user searching is a potential strength of the method of information retrieval system analysis known as transaction log analysis (TLA). Transaction logs supply unequivocal information about what a user typed while searching. All other methods rely on self‐reporting, which, as Nielsen points out, is not always corroborated by the logs. Regardless of where in an institution information retrieval (IR) system evaluation takes place, TLA is a method that enables library staff at all levels to examine a variety of system and user‐related activities that are recorded on the log. Dominick suggested that TLA can enable the examination of three broad categories of activity: 1) system performance and resource utilization, 2) information retrieval performance, and 3) user interaction with the IR system. This article has been divided into several sections corresponding to functional areas in a library to suggest useful applications of TLA.

Defined functionally, having low vision can mean the inability to read newsprint even with best correction (when wearing conventional eyeglasses or contact lenses) (Maino, 1993). Other functional definitions of low vision refer to a loss of vision that may be severe enough to hinder an individual's ability to complete daily activities such as reading, cooking, or walking outside safely, while still retaining some degree of useable vision. Low vision is decreased visual performance that prevents performance to full capacity compared with a typically sighted person of the same age and gender. It may be a consequence of reduced acuity, abnormal visual field, reduced contrast sensitivity, or other ocular dysfunction (Faye, 1984). This definition includes people who are legally blind and those who have a more significant amount of remaining vision.